Cookie Policy

1. What Are Cookies

Cookies are small text files that a website stores on your device to remember information between visits or during a session. They can be set by us (first-party) or by services we embed (third-party).

2. Cookies We Use

Our website uses the following categories:

• Strictly necessary — language preference: a cookie (NEXT_LOCALE) remembers whether you browse in English or Spanish. Without it, the site cannot keep your language choice.
• Payment — Stripe: when you go through checkout, Stripe sets cookies needed to process the payment securely and prevent fraud. These are governed by Stripe's own privacy policy.
• Support chat — Crisp: our live chat sets cookies to keep your conversation session so you don't lose the thread when navigating between pages. Governed by Crisp's privacy policy.
• Analytics: we use privacy-friendly, aggregate website analytics that do not use cookies and do not track individual visitors across sites.

3. What We Don't Use

• No advertising or marketing cookies
• No cross-site tracking cookies
• No sale of data derived from cookies to third parties

4. Managing Cookies

You can delete or block cookies from your browser settings at any time (look for "Cookies" or "Site data" in your browser's privacy settings). Blocking the strictly necessary cookies may cause parts of the site — such as language selection, checkout or the support chat — to stop working properly.

5. Changes to This Policy

If we add or remove cookies, we will update this page and its revision date.

6. Contact

Questions about cookies or privacy: support@trezvpn.com, or the live chat on this website. See also our Privacy Policy.